Distribution and Collection Division

The City’s Water Distribution and Wastewater Collection Division is hard at work repairing, maintaining, and constructing water lines for the citizens of Cumming and Forsyth County. Cumming Utilities currently has approximately 21,000 water meters in the ground and over 300 miles of water mains.

We receive complaints from time to time regarding landscaping associated with repairs that our Distribution Crews have made to a leaking water line. Please be patient. The City can not repair landscaping when the ground is saturated. If you have any concerns, please call the Distribution Shop at (770) 781-2035. After 4 pm, please call the after hours emergency number at (770) 733-6994 or (770) 733-6566.

The City’s new Radio Read Water Meter replacement program has been a great success. We will continue to replace water meters in our system until 100% have been converted to the radio-read type meter.

How is a water meter installed? The pictures below show the “long-side” installation process that typically takes place in a new subdivision. The City requires that a cast iron meter box and a plastic turf box with a brass ball valve cut-off (for the homeowner’s use) be installed with all new water meters. Notice the small hole in the top of the cast iron meter box. This hole is provided for the radio-read water meter’s antenna.

Typical Radio Read Water Meter transmitter, antenna and battery shown above. The antenna (copper piece on the top of the gray transmitter) transmits a radio signal that is picked up by the meter reader’s lap top computer or a hand held device used to take readings. The battery (purple and on the left hand side) will last for up to 10 years.

Cumming’s Elevated Storage Tanks

Coal Mountain 500,000 Gallon Elevated Storage

Sawnee Mountain Ground Storage Tank on Sawnee Mountain – 1.3 Million Gallons