August 10, 2006

Habersham Wastewater Treatment Plant (WWTP) Customers Cumming, Georgia 30041

RE: New Billing Agreement between Habersham Action Committee (HAC) and the City of Cumming, Georgia

Dear Customer:

Recently, the Mayor and Council agreed via contract, to assist the HAC by issuing monthly bills for sewer service to each customer served by the Habersham WWTP. City billing will begin on September 1, 2006. You are currently a City water customer and will now begin receiving a $42.00 per month HAC sewer bill on your monthly City water bill. All City water bill payment rules will apply to this new combined bill. These rules include:

A late fee of $5.00 per month will be applied to all unpaid balances.

  • Water service (and sewer service) will be terminated if an account is 60 days or more “past due”. Disconnection of service will take place without notice.
  • A reconnection fee of $40.00 will be charged to those customers who wish to restore their water and sewer service.
  • A service charge of $25.00 will be assessed for all returned checks.
  • Failure on the customer’s part to receive a utility bill does not excuse non-payment. In all cases, nonpayment will result in termination of service without notice.

Be advised that all unpaid balances that were generated prior to September 1, 2006 must be immediately paid in full to the HAC. Failure to pay any past balances to the HAC will result in that balance being transferred to the City’s utility billing software. Subsequently, failure to pay the balance to the City will result in loss of water and sewer service.

Please call the Utility Billing Division at (770) 781-2020 to make a payment over the telephone via Master Card or Visa. Please visit our bill payment page for additional billing options such as automatic bank draft, automatic credit card payment, and on-line bill pay. These payment options will be available on the website by October 15, 2006.

If you have any questions or comments, please contact my office at (770) 781-2020.

Sincerely,

Jonathon W. Heard

Director of Utilities